Making Courts Litigant-Friendly: Moving from Case Numbers to Human Beings
Litigants are perhaps the most important stakeholder for the judiciary, but how often do litigants feel that they are part of the judicial system? If a judge who holds the power to alter the course of a litigant's life makes an effort to be compassionate towards them, it would go a long way in making litigants feel that they are a part of the judicial system. In this regard, the blog explores how an act of compassion by judges not only makes litigants feel included but also builds a positive impression of the judiciary in the eyes of external observers of the court.