Jaldi-Vidhi

The Due Process Problem in Digitized Welfare

A note from JALDI's field research and justice innovation work.

257

The Due Process Problem in Digitized Welfare

In this piece, the author reflects about her fieldwork undertaken as part of internships with Government institutions and NGOs through which she noticed how technical bottlenecks in digital welfare delivery systems impact citizens' entitlements. She demonstrates how digital failures in implementing government schemes go beyond mere administrative oversight, and are, in fact, evidence of entrenched exclusion, adversely affecting due process.